Shipping policy

 Thank you for shopping with Minzory. This Shipping Policy explains how we process, ship, and deliver orders within the United States. We are committed to providing a smooth, transparent, and reliable delivery experience for every customer.

Shipping Locations

Minzory currently ships exclusively within the United States. We do not offer international shipping at this time to ensure the highest quality of service for our domestic customers.

Order Processing & Delivery Time

We work hard to ensure your order reaches you as quickly as possible. Please note the following timelines:
Order Cut-off Time: 5:00 PM (EST) - Monday to Friday.
Order Handling Time: 1–3 Business Days (Monday – Friday).
Transit Time: 4–7 Business Days (Monday – Friday).
Total Estimated Delivery Time: 5–10 Business Days.

Shipping Costs

To keep things simple and transparent:
1. Standard Shipping Fee: $4.99 (Flat rate for any location within the USA).
2. Promotions for free shipping may be offered periodically and will be clearly displayed on our homepage.

Shipping Carriers

Depending on your location and the product's weight, we ship orders using trusted carriers to ensure safe delivery: 

  • USPS
  • UPS
  • FedEx
  • DHL.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your Tracking Number. You can use this number to monitor your package’s journey in real-time. If you do not receive tracking details within 5 business days, please contact our support team.

Address Accuracy

Please ensure your shipping address is correct at checkout. Minzory is not responsible for:

1. Delays due to incorrect or incomplete addresses.
2. Packages delivered to an incorrectly provided address.
3. If you notice an error in your address, please Contact Us immediately.

Damaged or Lost Packages

Damaged Items: If your order arrives damaged, please take clear photos and contact us within 24 hours of delivery.
Lost Packages: If your tracking info shows "delivered" but you haven't received it, or if it's delayed beyond the estimated timeframe, please reach out to our support team so we can assist you in working with the carrier.

Contact  Information

Business Name: Minzory
Email: support@minzory.com
Phone Number: +1 (678) 466-9620
Business Address: 1142 Athens Hwy, Grayson, GA 30017, USA
Live Chat: Available via email or website chat during support hours.